With dozens of laptop brands on the market, it's tricky to determine whether a brand is trustworthy. Several things determine any laptop brand's reliability. These include obvious factors such as how well it performs and how long it sustains that level of performance.
But there are other factors, too, including more subjective ones. You should examine all these factors when assessing a laptop's reliability.
Take a look at seven of the most reliable laptop manufacturers and consider how their laptops stack up.
What Makes a Laptop Reliable?
Lifespan, performance, and battery life are vital in evaluating a laptop brand's trustworthiness. If a laptop falls below certain standards across any of these factors, trust in its reliability will suffer.
Another aspect that makes a laptop reliable is its customer support. This may be a less direct factor, but it is nonetheless important. If the support team is quick and friendly, you should have no trouble solving any technical problems you may encounter.
Finally, the warranty that manufacturers offer for their laptops is crucial. The usual warranty period ranges from a year to 36 months, but the coverage varies per brand. Most companies also offer the option of an extended warranty.
The Most Reliable Laptop Brands
Here are the brands offering the best laptops for 2023.
1. Apple
Apple is one of the most, if not the most, durable laptop brands. It manufactures well-built laptops that last for years, including the MacBook Air 15", which offers superfast performance in a portable size.
Apple offers many other great options, which allow you to edit videos, surf the web, game, and perform many other tasks seamlessly.
Although Apple MacBooks are at the higher end of the price spectrum, they last for years without a significant performance drop. You can expect MacBooks to last at least five years, though this period is often longer. In addition, MacBooks tend to offer better battery life than their Windows equivalents.
The standard warranty for MacBooks is one year, but AppleCare+ extends it up to three years. This does cost extra, but it can be a good investment.
Apple has a very quick and friendly support team. You can reach them via phone, live chat, or the Apple Support app.
2. HP
Hewlett-Packard is a company that's over 80 years old, one that has survived the test of time. So there's no question about the company's reputation for good laptop deals.
Since HP started making laptops, they've improved at providing devices well-suited for gamers, business people, creators, students, and everyday laptop users. The company now has several top-of-the-line models, including the HP Spectre 360, with great power and performance.
Compared to other Windows laptops, HP laptops have more or less the same lifespan. But they stand out when it comes to their design and build quality. As a result, HP laptops are a tad expensive compared to similar devices from other brands.
Most HP laptops have a 12-month standard warranty. You can purchase a Care Pack to increase the warranty period and coverage. HP has a good support service, but not quite as good as Apple's.
3. Dell
Founded in 1984, Dell is an American tech manufacturer that develops PCs, peripherals, servers, and more. The company is one of the most reliable computer brands.
Dell has numerous laptops for various purposes, in different price ranges, like the Alienware X15 R2, which is great for gaming. While Dell's top-of-the-line laptops are reliable and well-built, the lower-end models are less durable.
Though a lot depends on the model and your usage, Dell's stylish notebooks should last at least two to three years without issues. Considering their prices, Dell laptops do provide good value for money.
Dell provides a year of warranty for most laptops. However, depending on the model, you can extend it up to four years. The laptop brand also offers reliable phone support, live chat, and social media support.
4. Lenovo
Almost as old as Dell, Lenovo is a Chinese computer maker. Despite its later entry into the global market, it has quickly become popular due to its reliability and affordability. According to Gartner, as of 2021, Lenovo has almost a one-quarter share in the global PC market.
Lenovo ThinkPads are highly popular; many consider them the best business laptops. Warranties can be as long as three years, depending on the model. However, most Lenovo warranties are just one year, although there's an option to extend.
Lenovo does provide customer support through multiple channels, but it's not always satisfactory. Nevertheless, Lenovo laptops are sometimes cheaper than Dell or HP ones.
5. Microsoft
Microsoft entered the laptop market in the second half of the last decade. But thanks to the credibility it has gained over the years, Microsoft's laptops have become popular rivals of the other models.
Microsoft Surface laptops have exceptional build quality and a range of options. Our review of the Surface Laptop Pro 8 shows that it has a decent battery life, a solid design, and overall great performance. But Microsoft Surface laptops are slightly expensive.
Surface laptops come with a 12-month warranty with an option for an extension. If you face any problems, you can call their support team for quick service.
6. Samsung
Samsung has been making laptops since the late 1990s and now produces several quality and reliable laptops. These include well-built Windows laptops, Chromebooks, and two-in-ones.
The popular Samsung Galaxy Book3 Pro 360 displays great performance and battery life. However, Samsung has more affordable options, like the Chromebook 4 and Galaxy Book2 360. What makes Samsung laptops stand out are their great displays and beautiful, modern designs with vivid colors.
Like most reliable laptop brands, Samsung's base warranty is one year, with an extension available. The support team is quick and can help you with most problems.
7. Asus
Despite its performance, Asus is an underrated laptop brand. The Taiwanese company excels at innovation and design.
Asus's ROG and TUF series are quite popular among gamers—they have taken many spots in our list of the best gaming laptops. Similarly, the VivoBook and ZenBook series are quite impressive and reliable.
With affordable prices, Asus is a great laptop brand for everyday use. Thanks to the variety of available models, you can easily find an Asus laptop suited to your needs.
Asus offers a one-year warranty on its laptops, though some units come with a longer one. Asus Premium Care lets you extend the warranty. For support, you can call them, reach out on social media, and try the MyAsus app.
Laptop Reliability Is Important
While these brands have established themselves as authorities in the laptop market, each model's reliability varies. Most of these brands offer budget-friendly options. These are, of course, less powerful and durable than higher-end laptops.
So, although it's a good idea to stick to these reliable laptop brands, you should explore all their models to find out which one is for you.
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