Due to this practice, a proactive approach towards dealing with issues is ensured. This is better, opposed to users contacting with a problem. Troubleshooting – With IT infrastructure monitoring, identification of problem causing devices becomes fast and easy and hence limits the downtime or the time wasted in the attempt to diagnose the problem.
Planning for changes and upgrades – In case any device in the infrastructural system constantly runs near its limit, it may be an indicator for change. IT infrastructure monitoring helps in identifying such devices to plan upgrading required.